From product to patient… AmerisourceBergen provides drug distribution and related services to reduce costs and improve patient outcomes for both.
From financial crisis to transformative change… HSBC is driving over $750 million in topline growth and an equal amount in cost savings with $1.5 billion dollar transformation initiative.
HP Consulting & Integration
From change request to rapid release… HP transformed 1,500 disparate global customer service processes to 100 universal ones they could rapidly update to “change the world in a weekend.”
Lufthansa Miles & More
Lufthansa manages its Miles and More program processes to efficiently serve 11 million members worldwide.
From idea to screen… Channel 4 Producer's Portal now successfully manages 20,000 proposals for new programming each year from more than 5,000 production companies all over the world.
U.S. Department of Justice - Office of Federal Detention Trustee
From court room to detention center… The United States Department of Justice avoided $31m in detention costs.
Asia United Bank
From faster loans to more time with clients... Asia United Bank reduced loan application processing time by 50-70% in 3 months by reducing manual steps and paper in the process, consolidated and streamlined operations.
From first call to resolution… Intuit reduced cycle times to meet anticipated 10X volume growth of incoming disputes.
County of Los Angeles- ISAB
From crime to punishment... LA County reduced time to process DNA samples from 1200 criminal arrests each day across 40 agencies.