Solutions > Insurance

Ensure your business is positioned for growth.  Challenging regulatory changes, shifting demographics, and increased competition favors those in the insurance industry who take advantage of today's market to position for long-term future business. For Property and Casualty, Life, Health and Annuities, OpenText solutions can help you serve your current customers better and attract new ones:

  • Leverage mobile, social and adaptive case management technology for your customer Moments of Truth 
  • Streamline your processes to scale account opening and policy management
  • Gain control, modernize and create efficiency in core processes
  • Swiftly respond to market and regulatory changes

Learn how to get a 360-degree view of your customer with the Client Management for Insurance solution.


Featured Solutions for Insurance:

Get all of your knowledge work, tasks, status  and team goals within one, integrated work environment.

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Integrate all of the information to guide your claim’s prgoress with tasks and rules, eliminating work-arounds and costly delays.

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Quickly map data or web services to your model to execute your process – all without any coding.

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Customer Service Representatives can efficiently handle customer email enquiries and generate custom responses.

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Process metrics identify real-time bottlenecks and long-term business trends for business managers and help participants track against goals.

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From incident to payment... Find out how you can streamline your claims process and increase customer satisfaction at the same time.

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From new business to customer claim handling… Top 5 Insurance Company is analyzing their customer facing processes to create efficiencies and find strategic advantages for the business. 

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From too much paper to productivity… Irish Life completely removed paper from their process, resulting in improved customer turnaround time and consistency, management visibility into all work statuses, and a 35% improvement in productivity.

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AXA PPP reduced claims inquiry time from days to seconds

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Physicians Mutual removed the paper burden from their claim processes

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BoatUS reduced their 2-day P&C claims process to 20 minutes

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Chartis Insurance reduced underwriting cycle time from 2 days to 2 hours

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Sagicor deployed improved underwriting processess in 9 months, start to finish

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Symetra developed a new sales channel for term life policies

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Chubb Insurance consolidated commercial policy issuing from 40 to 3 centers

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Achmea eliminated their paper based policy records management system

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